Privacy Policy

1. Information We Collect

• Identity data: Name, date of birth, government ID details.
• Contact data: Mobile number, email address.
• Location data: GPS location during active trips.
• Trip data: Route history, ride duration, fare details.
• Device data: Device type, operating system, app version, and IP address.

2. How We Use Your Data

1. Facilitate ride bookings and cost-sharing arrangements.
2. Ensure the safety and security of Riders and Drivers.
3. Process payments and settle earnings.
4. Comply with applicable laws and legal obligations.
5. Improve our platform, products, and services.

3. Data Sharing

We do not sell your personal data. Your data may be shared only with:

• Payment gateway providers for processing transactions.
• Law enforcement authorities when required by applicable law.
• Authorised third-party service providers operating under confidentiality agreements.

4. Location Data

Location data is collected only during active trips and is retained for 8 years to comply with statutory and regulatory requirements.

5. Data Security

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.

6. Your Rights (DPDPA 2023)

• Access your personal data.
• Correct inaccurate or incomplete information.
• Request erasure of your data (subject to legal retention requirements).
• Nominate another person to exercise your data rights on your behalf.

7. Children

The platform is not intended for users under the age of 14 years. Users between 14 and 18 years must obtain verified parental consent before using the platform.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be communicated through the app or by email at least 15 days before they become effective.